Supervisor, Application Delivery – Salesforce

  • Location: Winnipeg, Manitoba
  • Type: IT
  • Job #21736

Join an award-winning insurance firm as part of their Digital Delivery department, focusing on developing and enhancing Salesforce solutions using industry-leading technologies and frameworks. As Supervisor, Application Delivery (Salesforce), your job is to build ecosystems using a user-centric design approach and enhance the experience for brokers and members. If you’re an enthusiastic individual who thrives in environments that welcome change, apply now!

WHY WORK WITH THIS COMPANY?
Recognized as one of Manitoba’s Top Employers, this organization offers a hybrid work model offering great flexibility. Enjoy a comprehensive benefits package, including health, dental, vision, AD&D, disability coverage, and life insurance. The company offers competitive salaries, annual bonuses, generous vacation time, personal days, premium-free benefits, and a pension plan. 

YOUR RESPONSIBILITIES AS SUPERVISOR, APPLICATION DELIVERY:
* Facilitate and communicate development delivery plans with all required stakeholders.
* Manage Salesforce development team activities; ensure successful work completion.
* Maintain applications, following IS department standards and industry best practices.
* Enforce application development standards following department-established protocol.
* Maintain service levels, plan and manage application vitality, and ensure continuous improvement in operational processes.
* Develop and deliver project status updates, operational reports, and presentations to various stakeholders.
* Contribute to annual operational planning and departmental budget creation.
* Oversee and coach a team to ensure work environment is respectful, challenging, and rewarding, and employees are maximized to their full potential while contributing to the achievement of the company’s goals.

WHAT WE’RE LOOKING FOR IN A SUPERVISOR, APPLICATION DELIVERY:
* Completion of post-secondary degree/certificate or equivalent experience.
* 3+ years of experience leading technical delivery teams using agile frameworks.
* Experience with relevant analysis, design, system development maintenance tools and technology; strong understanding of Salesforce, Jira, and Confluence.
* Strong communication skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message.
* Strong planning and organizing skills, with the ability to develop and implement plans by prioritizing and multi-tasking.
* Good leadership skills, with the ability to facilitate high team morale by encouraging and coaching team members.
* Good decision-making skills, with the ability to directs team members to achieve goals through clear instruction.
* Knowledge and experience in Property & Casualty industry an asset.
* Experience with Mobile/Web technology stack, Cloud technology, Content Management Systems, Guidewire Portal Platforms, and End User Monitoring tools is considered an asset; certifications in AWS, Guidewire, CSM, and project management are an asset.

APPLY NOW!
Send a resume (quoting job number #21736) to Todd Georgeson, Recruitment Consultant at [email protected]

ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba with 25 industry-specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper: First, we get to know you — your experience, skills, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. 

Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.

Please be advised, Pinnacle is unable to provide sponsorships for applicants outside of Canada.

Still searching for opportunities? If this Supervisor, Application Delivery (Salesforce) role isn’t the right fit, our recruiters are seeking talent for plenty of other jobs in Winnipeg and surrounding areas. Visit our website where we post exciting new openings every week.

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