Our client is seeking a dedicated and detail-oriented Pension Administrator to join their team. This role is ideal for a team player who thrives in a fast-paced environment and is committed to providing excellent service to their clients. If you have experience in pension administration and a passion for problem-solving, send your resume to Courtney today!
WHY WORK WITH THIS COMPANY?
Join an established and respected Manitoba organization that values its employees and fosters a positive work environment. They offer strong compensation and a comprehensive benefits package, ensuring their team feels supported and valued. Their workplace is culturally rich and deeply committed to fairness, transparency, and respect. Employees enjoy a vibrant company culture with exciting events year around. This organization promotes professional growth, ensuring a workplace where employees thrive both professionally and personally.
YOUR RESPONSIBILITIES AS PENSION ADMINISTRATOR:
* Manage client requests across various communication channels and deliver exceptional service.
* Perform pension and benefits calculations, ensuring accuracy and compliance.
* Resolve client inquiries and escalate complex issues to management when necessary.
* Review documentation related to retirements, estimates, and reciprocal transfers, adhering to corporate policies and legislative deadlines.
* Facilitate payment processes for clients undergoing termination or retirement.
* Develop and apply your knowledge of industry regulations and applicable Pension legislation.
* Assist in logging and tracking calls, emails, and other communications related to pension administration.
WHAT WE’RE LOOKING FOR IN A PENSION ADMINISTRATOR:
* 2+ years of experience in pensions, benefits, or financial industry (Defined Benefit or Defined Contribution pension experience preferred).
* Strong mathematical skills and ability to perform pension calculations accurately.
* Experience in financial planning, banking, or benefits administration is an asset.
* Familiarity with pension plan administration systems and documentation processes.
* Coursework towards Certified Employee Benefit Specialist (CEBS) or Pension Plan Administration Certificate (PPAC) is an asset.
* Post-secondary degree or diploma in Business Administration, Commerce, Actuarial Science, Mathematics, or a related field.
* Understanding of benefits, life insurance, and premium structures.
* Strong verbal and written communication skills, with excellent comprehension and problem-solving abilities.
* Customer service skills beyond phone interactions—empathy and active listening are key.
* Ability to manage stress and maintain professionalism when dealing with frustrated clients.
* Team player with a collaborative mindset, willing to contribute and support colleagues.
* Strong accountability and reliability, taking ownership of tasks and following through.
* Proactive in problem-solving and process improvement; open to providing feedback and suggestions.
APPLY NOW!
Send a resume (quoting job number #22244) to Courtney Czezowski, Senior Recruitment Division Leader at [email protected] or call 204.926.3519.
ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba with 25 industry-specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper: First, we get to know you — your experience, skills, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised.
Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.
Please be advised, Pinnacle is unable to provide sponsorships for applicants outside of Canada.
Still searching for opportunities? If this role for a PENSION ADMINISTRATOR isn’t the right fit, our recruiters are seeking talent for plenty of other jobs in Winnipeg and surrounding areas. Visit our website where we post exciting new openings every week.