FRENCH CUSTOMER SERVICE REPRESENTATIVE (Winnipeg, Manitoba)
Are you a French bilingual speaker? We are seeking engaged and reliable individuals to provide support through phone, email, and online inquiries. In this position, you will respond to customers’ concerns while providing information in a professional and timely manner.
WHAT YOU WILL DO:
* Provide quality customer assistance in French and English
* Ensure all inquiries and orders are handled and documented accurately on-line
* Troubleshoot and solve problems in a timely manner
* Provide email support to ensure prompt response to customers
* Work as part of a team to resolve problems and enhance the customer experience
* French and English fluency
* Customer service experience and strong phone etiquette
* Excellent conflict resolution and listening skills
* Quality-focused, detail-oriented and professional work style
* Ability to multitask effectively
* Working knowledge of Microsoft Office Suite
Please send a resume to Ashley Stevenson at [email protected].
Note: We thank all those who apply. However, only those selected for further consideration will be contacted.
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