Customer Service Assistant

  • Location: Winnipeg, MB
  • Type: Direct Hire
  • Job #19680

CUSTOMER SERVICE ASSISTANT (Winnipeg, Manitoba | Workplace Type: In-person)

Do you love working in environments where your excellent attention to detail and organizational skills shine? Do you desire a job that puts you in a position to assist people by resolving their questions and concerns? 

Our client, a Manitoba-based transportation company, is seeking an eager Customer Service Assistant. If you share our client’s passion for providing service that goes above and beyond, we want to hear from you.

As the Customer Service Assistant, you will assist the team with various tasks, including entering shipment records, communications, and managing small accounts. 

WHAT YOU WILL DO
* Help the service team with daily tasks 
* Maintain customer, shipper, and receiver profiles
* Upload documents to the company filing software
* Interact with people to resolve questions and concerns
* Manage small volume accounts
* Assist the pricing team with data entry
* Schedule pickup and delivery times
* Communicate effectively with various in-house departments
 
MUST-HAVES
* Strong problem solving/analytical skills
* Top-notch oral and written communication skills
* Ability to get small details right in a fast-moving environment
* A positive, empathetic attitude that makes customers feel heard
* Excellent computer skills

APPLY NOW
Please send a resume (quoting job number 19680) to BEVIN LYLYK, Leader | Office Administration & Customer Service Division, at [email protected] or call 204.880.7900

WHY JOIN THIS COMPANY?
* Established, Winnipeg-based company with national reach
* A company committed to customer satisfaction
* Room for growth and advancement

ABOUT PINNACLE
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry-specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: first, we get to know you—your skills, experience, career goals, and desired work culture. Next, we present career opportunities that are best suited to you. 

Finally, once you (and the companies we work with) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. When you are prepared to take the next step in your career, Pinnacle will be ready to help.

 

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