Bilingual Customer Service Representative (English/French) On-Site
Are you passionate about delivering exceptional customer service and fluent in both French and English? Join our client, a leading manufacturing company in Winnipeg, as a Bilingual Customer Service Representative and take your career to the next level!
In this role, you will be the heart and soul of their customer service team, répondant aux demandes des clients both over the phone and via email. You’ll be handling everything from inquiries about our products, providing devis de fret (freight quotes), to ensuring each interaction reflects a sales-driven mindset.
Our ideal candidate is someone who takes extrême responsabilité, ensuring that every issue is resolved swiftly and every opportunity to support the sales team is maximized.
What You’ll Do:
- Répondre aux demandes of customers in both French and English with enthusiasm and professionalism.
- Manage inbound calls, emails, and chats, turning inquiries into opportunities.
- Generate and provide devis de fret (freight quotes) with precision and a sales-oriented approach.
- Collaborate with internal teams to resolve customer issues, ensuring quick and efficient solutions.
- Gérer les attentes des clients by providing clear and timely communication.
- Take ownership of customer inquiries from start to finish, with a focus on exceeding customer expectations.
What You Bring:
- Fluency in both French and English (spoken and written).
- Previous experience in customer service, preferably within a manufacturing or industrial environment.
- A sales-driven mentality with a passion for providing service exceptionnel.
- Strong problem-solving skills and ability to handle multiple tasks in a fast-paced environment.
- A proactive approach and attitude de leader, willing to go the extra mile for our customers.
What’s in It for You:
- Competitive salary and benefits package.
- Opportunity to work with a leading company in the manufacturing industry.
- A dynamic, fast-paced work environment with room for growth and development.
If you’re ready to join a team where customer service meets leadership et responsabilité, apply today!
APPLY NOW!
Send a resume (quoting job number #22241) to Bevin Lobb, Senior Recruitment Consultant at [email protected]
ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba with 25 industry-specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper: First, we get to know you — your experience, skills, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised?
Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.
Please be advised, Pinnacle is unable to provide sponsorships for applicants outside of Canada.
Still searching for opportunities? If this Customer Service role isn’t the right fit, our recruiters are seeking talent for plenty of other jobs in Winnipeg and surrounding areas. Visit our website where we post exciting new openings every week