LEVEL 1 DESKTOP SUPPORT (Winnipeg, MB)
This is a short-term contract to assist one of Canada’s most recognizable companies as they perform an enterprise refresh. This Level 1 Desktop Support role will be part of a team tasked with replacing desktops and laptops running old versions of Windows with new devices on Windows 10.
Replacement includes unpackaging new systems, setting them up with a standardized desktop image (SCCM), and migrating any old information from previous systems to the new machines. Familiarity with Windows 10 and Office 2016 will be a great asset as this person will also help train end-users on basic functionality.
This purely project-based role – focusing on provisioning desktops and laptops – will provide great work experience for a recent IT graduate or for a technical support person looking for the next step up in their career.
WHAT YOU WILL DO
* Unpackage, set up, and image new systems running Windows 10
* Train end users on new systems
* Assist with any IT support tickets and/or escalations related to the enterprise refresh
* 2+ years of customer support experience
* 2+ years of experience with desktop support
* Strong customer service attitude and positive demeanor
* Demonstrated track record of being reliable and punctual
* Recent post-secondary training with an IT focus is an asset
* Experience with SCCM or other imaging tools is an asset
WHY WORK WITH THIS COMPANY?
* Respected technology company
* Opportunity to gain experience and grow your IT career
* Company focused on employee and customer satisfaction
Please send a resume (quoting job number 15777) to IAN MCLEOD, Senior IT Recruitment Consultant, at [email protected] or phone 204.926.2243 for more information.
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