L1 Desktop Support

 


LEVEL 1 DESKTOP SUPPORT (Winnipeg, MB)
This is a short-term contract to assist one of Canada’s most recognizable companies as they perform an enterprise refresh.  This Level 1 Desktop Support role will be part of a team tasked with replacing desktops and laptops running old versions of Windows with new devices on Windows 10.


Replacement includes unpackaging new systems, setting them up with a standardized desktop image (SCCM), and migrating any old information from previous systems to the new machines.  Familiarity with Windows 10 and Office 2016 will be a great asset as this person will also help train end-users on basic functionality. 

This purely project-based role – focusing on provisioning desktops and laptops – will provide great work experience for a recent IT graduate or for a technical support person looking for the next step up in their career.

WHAT YOU WILL DO
* Unpackage, set up, and image new systems running Windows 10
* Train end users on new systems
* Assist with any IT support tickets and/or escalations related to the enterprise refresh


MUST HAVES
* 2+ years of customer support experience
* 2+ years of experience with desktop support
* Strong customer service attitude and positive demeanor
* Demonstrated track record of being reliable and punctual
* Recent post-secondary training with an IT focus is an asset
* Experience with SCCM or other imaging tools is an asset
 
WHY WORK WITH THIS COMPANY?
* Respected technology company
* Opportunity to gain experience and grow your IT career
* Company focused on employee and customer satisfaction


APPLY NOW
Please send a resume (quoting job number 15777) to IAN MCLEOD, Senior IT Recruitment Consultant, at [email protected] or phone 204.926.2243 for more information.


ABOUT PINNACLE
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.

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