Account Coordinator | CSR


ACCOUNT COORDINATOR (Winnipeg, Manitoba)
Are you a customer-focused professional with a strong ability to multitask and manage expectations? This industry-leading company is searching to add an outgoing Account Coordinator to its team. In this role, you will communicate effectively between customers and the sales and production teams to ensure orders are delivered accurately and on time. If you can leverage your strong organization and analytical skills to create the best possible experience for the customer, this opportunity is for you.

* Receive orders and enter into ERP system, paying close attention to small details and accuracy
* Liaise between customers, sales representatives, and operations team through regular communication
* Track orders in production and troubleshoot customer issues
* Follow up with customers after delivery and ensure order satisfaction
* Monitor and manage internal inventory
* Update and maintain customer records

* 3 to 5 years of customer service or account management experience in the manufacturing industry
* Proven ability to develop and maintain strong business relationships
* Track record of attention to detail and accuracy in data entry
* Strong computer skills, particularly in Microsoft Excel and Word
* Ability to solve problems and manage changing priorities in a fast-paced production environment
* Excellent verbal and written communication skills

* Winnipeg-based industry leader
* Clean and safe workplace
* Competitive wages and benefits

Please send a resume (quoting job number 13172) to COURTNEY CZEZOWSKI, Senior Recruitment Consultant, at [email protected] or phone 204.926.3519 for more information.

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