Part-Time Roadside Assistance

 


PART-TIME ROADSIDE ASSISTANCE AGENT (Winnipeg, MB)

Do you thrive when faced with new challenges? In this role as the Roadside Assistance Agent, you’ll get a chance to show your customer service and tech-savvy skills on a regular basis. You will be assisting customers with their requests and troubleshooting auto-related problems. If you have an amazing personality and quite detail oriented, we want you to apply today!

WHAT YOU WILL DO:
* Address customer needs calmly, quickly and professionally
* Dispatch emergency roadside assistance via phone
* Map customers’ locations using web-based tools such as Google Maps
* Accurately document all customer contact, including resolutions
* Other duties as required

MUST HAVES:
* Strong communication, comprehension and listening skills
* Excellent customer service skills; ability to learn and adapt to an ever-changing environment
* Empathetic and respectful approach to customer service
* General familiarity with North American geography is an asset
* Accuracy in data entry with good typing skills

*MUST BE ABLE TO ACCOMMODATE A FULL TIME TRAINING FROM MONDAY-FRIDAY DURING THE DAY

ADDITIONAL INFO:
* Part-time, $11.00 hourly, shift times between 7AM – 11PM
* $2.00 premium for French and English bilingual speakers

MUST BE AVAILABLE FOR A FULL TIME PAID TRAINING MONDAY-FRIDAY 830-5 FOR 4 WEEKS

LET’S TALK! 
If you’re interested in this position, please submit a resume to Brittany Cyr at [email protected]

ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with all of the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.

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